Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other device. They allow a website to recognise your browser or device and remember certain information about your visit. Cookies can help a website work properly, provide a more consistent experience, remember selected settings and provide information about how visitors use the website.

Venus55 Casino may use cookies, web beacons, pixels, local storage and similar technologies. These technologies may be placed by us or by service providers working on our behalf. Some technologies operate only while you are browsing the website, while others may remain on your device for a longer period. The length of time a cookie remains active depends on its purpose, settings and the technology involved.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information where this is necessary and permitted. When information is linked in this way, it may be treated as personal information under applicable privacy requirements.

Cookies may be either first-party or third-party cookies. First-party cookies are set by the website you are visiting. Third-party cookies are set by another service that supports functions such as security, analytics, payments, communications or advertising. The technologies used on the website may change as services, devices and technical standards develop.

Where consent is required, we may provide a cookie notice, preference centre or other control. You can change your choices using the available controls or by adjusting your browser and device settings. Some cookies are necessary for essential website functions and may continue to operate even when optional cookies are refused.

Types of cookies we may use

Cookies can have different functions, and the exact cookies used may depend on the pages, features and services you access. The categories below explain the purposes for which cookies and similar technologies may be used.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and availability of the website. They may assist with account access, session management, navigation, fraud prevention, load balancing and the delivery of secure pages. Without these cookies, some requested services may not operate correctly. Because they support essential functions, they may not be disabled through ordinary cookie preference tools, although you may be able to block them through your browser.

Functional and preference cookies

Functional cookies help remember choices you make, such as language, region, display preferences or other settings. They may help the website provide a more convenient and personalised experience. If you remove or block these cookies, you may need to enter your preferences again, and some features may not work in the same way.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This can include pages viewed, links selected, time spent on a page, general device information, browser type, approximate location and whether an error occurred. This information is generally used in an aggregated or pseudonymous form to understand website performance, identify technical issues and improve content, navigation and services.

Security and risk management technologies

Cookies and similar technologies may help protect accounts, identify unusual activity, prevent misuse, support responsible access controls and maintain the integrity of the website. They can assist with detecting automated activity, attempted fraud, unauthorised access or other conduct that may create a security risk.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure advertising performance, limit repeated advertisements, understand interactions with promotional content and provide advertising that is more relevant to a user’s interests. You may be able to refuse these cookies through the website’s preference tool or your browser settings. Refusing marketing cookies does not necessarily stop all advertising, but it may make advertising less relevant.

How cookie information may be used

Information collected through cookies may be used to operate, maintain, secure and improve the Venus55 Casino website. It may help us understand which pages and features are useful, identify technical problems, monitor website traffic and assess the performance of communications or promotional material. We aim to use information for legitimate business, security, service and compliance purposes and in accordance with applicable requirements.

• Keeping you signed in during an active session where this functionality is available.
• Remembering selections and settings so that you do not have to repeat them.
• Supporting secure account access and helping to identify suspicious or unauthorised activity.
• Understanding general website usage and improving navigation, content and performance.
• Measuring the success of campaigns, communications or website features.
• Maintaining records of cookie preferences and consent choices where appropriate.
• Supporting technical maintenance, testing and service development.
• Helping meet legal, regulatory, security and responsible gambling obligations where applicable.

Some cookies may be placed by third-party providers that support website hosting, analytics, security, payment functionality, communications, advertising or other technical services. These providers may receive information from your browser or device in accordance with their own privacy notices and applicable arrangements. We do not control every technology used by third parties, so you should review the relevant provider’s information when appropriate.

Third-party cookies may allow a provider to recognise your browser when it visits other websites or services. Whether this occurs depends on the provider, the technology used and your device or browser settings. The list of technologies may change over time, and additional notices may apply to particular features or services.

Cookie information may be combined with other information held by Venus55 Casino where this is necessary for the relevant purpose and allowed by law. Access to information is limited according to operational, security and business needs. Information may be retained for as long as reasonably required for the purpose for which it was collected, to meet record-keeping obligations, resolve disputes, enforce terms or protect rights.

Managing your cookie choices

You can manage cookies in several ways. If a cookie banner or preference centre is displayed, you can use it to accept or refuse categories of cookies that are not essential. Your selections may be stored so that the website can remember them. If you clear your browser data, use another browser or change devices, you may be asked to make your choices again.

1. Use the cookie preference controls provided on the website, where available, to select the categories you accept.
2. Adjust your browser settings to block, delete or restrict cookies. Browser instructions differ, so check the help section for your particular browser or device.
3. Use device settings to restrict storage or tracking technologies on a mobile phone or tablet.
4. Review the privacy and advertising controls offered by third-party platforms or service providers.
5. Clear existing cookies if you want to remove technologies already stored on your device.

Blocking all cookies can affect how the website works. You may be unable to sign in, use account features, keep items or settings during a session, complete certain requests or access parts of the website. Essential security and session cookies may be required for the website to operate. If you block these cookies, some services may be unavailable or may not perform as intended.

Cookie choices are separate from your broader privacy rights and from account, marketing or responsible gambling settings. For example, refusing marketing cookies does not automatically close an account, remove information that must be retained or stop all service-related communications. Other preferences may need to be managed through the relevant account or communication settings.

If you use multiple browsers or devices, your settings may apply separately to each one. A preference saved on one device may not be transferred to another device. We may use reasonable methods to verify preference requests and protect the website from misuse.

Privacy, updates and further information

Our use of information collected through cookies is subject to our Privacy Policy. That policy explains how personal information may be collected, used, stored, disclosed and protected, as well as the choices and rights that may be available to you under applicable Australian privacy law. It also explains how you may raise a privacy question or request through an appropriate process.

Venus55 Casino may update this Cookies Policy from time to time to reflect changes in technology, website functionality, service providers, legal requirements or operational practices. When changes are made, the revised version will be published on this page with an updated effective date where appropriate. You should review this page occasionally so that you remain aware of how cookies may be used.

This policy is intended for visitors and players accessing the website from Australia. Cookie requirements can vary depending on your location, the service you use and the technologies involved. Additional notices may be provided where a particular feature, service or third-party provider requires further information.

If you have questions about this Cookies Policy or wish to understand how your information is handled, please use the available support or privacy contact channels provided on the website. Do not send sensitive account, payment or identity information through an unsecured channel unless you have been instructed to do so through an appropriate support process.

By continuing to use the website after this policy has been updated, you acknowledge the revised information, subject to any consent requirements that apply. Your browser and device settings remain available as additional ways to control cookies and similar technologies.